Here at Mind Allies, we’re constantly searching for new ways to support those who need it most. Since the Covid-19 Outbreak we have come to the realisation that face to face support is no longer available or extremely limited due to the current lockdown status of the United Kingdom. Organisations such as bereavement and suicide support are crucial during these difficult times.
In order to help those most at risk, with the help of Twilio we have launched a project called Mind Stream. This is a system that enables mental health organisations to provide that crucial face to face support to vulnerable people, for free. This comes with no security concerns, and the system is completely compliant with policies in place at the organisation.
Some of the key features of the system are
The great thing about MindStream is that there is no hassle to download mobile applications. Twilio deploys over 55,000 automated tests across our platform, ensuring your video app works in every browser. A simple click to the website, and video conferencing can be streamed on ALL devices.
MindStream is built on a robust infrastructure with AWS servers, loading balancers and failovers. Twilio supports build real-time video and HD audio applications using WebRTC and cloud infrastructure. Twilio’s video quality scores rank 50% higher than the competition. Seamless video calls in no time.
With our notification system, the appointment attendee will receive an automated booking confirmation, via text or email. They will also receive appointment reminders and the access to join streaming appointment
Supporting vulunerable people comes with it's fair share of legal responsibilities. To Safeguard our users, organisations and staffs, all appointments can be recorded and managed by organisation admins. All eecordings are securely stored on our partner (Twilio) HIPPA compliant service and accessible for the Organisation Admins
During this Covid-19 Outbreak, all Mental Health organisations are eligible for Free Access to MindStream until September 2020.No Committments
During these difficult times, we have made free plans for all organisations during this pandemic. These plans will be free until the 30th of September 2020. Around the 15th September, all companies will be asked whether they would like to continue this service after and what plans and licenses they would require.
Each plan has a 30 day rolling contract. All that is required is for us to receive at least 3 days notice before renewal date.
At the moment, we only offer Invoicing and PO method. Please contact us at [email protected] for any billing queries.
Our services are secured and GDPR compliant. All network communication is secured using 128-bit AES Encryption.